An initiative operated by Identity Digital Solutions ↗
↻second startT E C H
TECHNOLOGY FOR A SECOND CHANCE

Your old laptop.
Someone’s new beginning.

That computer sitting in your cupboard could open a world of opportunity. Help us refurbish donated tech for children, families and charities who need it.

↻   More opportunity. Less technology going to waste.
Illustrative scene of hands refurbishing a laptop in a bright workshop
A LITTLE REPAIR.
A lot of possibility.
Illustrative image
A SECOND LIFE FOR TECH.

A fairer chance to learn. A better way to give.

THE JOURNEY

From your shelf.
To their next chapter.

We’re building a simple way to turn unused computers into useful tools for people who can’t afford them.

01 / GIVE
↗

You donate.

Tell us about your laptop or desktop. We’ll confirm whether it’s suitable before arranging a handover.

02 / RESTORE
↻

We refurbish.

Our aim is to assess, prepare and test suitable devices, with data removal a key part of the process.

03 / CONNECT
✳

Someone moves forward.

Refurbished computers go to children, families and charities who need technology to learn and connect.

MAKE ROOM FOR GOOD

Retired from your desk.
Ready for a new purpose.

One personal laptop or a batch of office computers — start by telling us what you have. Suitability depends on condition and whether the device can be made useful again.

01

Laptops & MacBooks

Include the charger if you have it.

02

Desktop computers

Tell us the model and whether it starts.

03

Business & office equipment

Multiple devices can make a difference.

Please don’t drop off or send equipment until arrangements are confirmed. Damaged batteries need special handling.

WHY WE’RE STARTING

Potential shouldn’t depend on owning a laptop.

Homework. A job application. Staying connected. A working computer can make everyday opportunities possible.

Second Start Tech is a community technology initiative operated by Identity Digital Solutions with a straightforward goal: collect old computers, give them a useful second life, and pass them on to children and charities who can’t afford them.

We’re getting ready to launch. Device availability and collection arrangements are confirmed case by case. Contact us to discuss a donation or request.

A BETTER NEXT CHAPTER FOR YOUR FLEET

Retiring office tech?
Put it to work again.

Start a conversation about a business donation, from a handful of laptops to an office refresh. Acceptance and collection are confirmed case by case.

Explore corporate donations ↗
REUSE WITH PURPOSE

Useful devices.
Thoughtful handling.
More possibility.

Read our proposed data-handling process →
GOOD TO KNOW

A few things
before you give.

What should I do with my personal data?

Back up anything you want to keep. Sign out of accounts and remove activation locks or business management restrictions before handover. Never share passwords with us. Ask about the data-removal process before donating; a wiping certificate is not currently promised.

Can I donate a computer that doesn’t work?

Tell us what’s wrong with it first. Some devices may be repairable, but we can’t promise to accept every computer. Please wait for confirmation before arranging delivery.

Can I request a computer for my child or charity?

The request planner helps you outline your needs. A parent, carer or organisation representative should make requests for children. Don’t include children’s names or sensitive documents. Allocation will depend on suitable devices becoming available.

Where do I drop off a donation?

Drop-offs
Donations are welcome by prior arrangement at our primary location in Austral, NSW. Contact us to confirm a suitable time and receive the drop-off address.

Pickups
Complimentary collection can be arranged for business batches or multiple devices across the Greater Sydney area. Contact us to confirm availability and coordinate collection.

Request a Pick-up / Arrange Drop-off
LET’S GIVE TECH ANOTHER CHANCE

It’s more than an old computer.
It’s a fresh start.

SECOND START TECH

Donate a device

This planner creates a summary on your device. Nothing is sent automatically. Email your summary to info@identitydigitalsolutions.com when ready.

Don’t include passwords, children’s names or sensitive personal information.